HR Business Partner · People Operations

Samantha
Rodriguez

Global HR Business Partner  |  People Operations & Employee Experience  |  Scaling High-Growth Technology Teams

I help global SaaS and technology organizations grow without losing their footing — partnering with Engineering, Product, Go-to-Market and Operations leaders to scale teams, strengthen manager capability, and build the people programs and operational infrastructure that hold up under pressure.

California — open to remote

Portrait of Samantha Rodriguez
  • 7+ Years in HR & People Operations
  • 400+ Employee population supported
  • 3 Regions: North America, Europe & APAC
  • 35+ Employee relations cases led per year

Professional profile

A people partner built for scale

Strategic HR Business Partner with experience supporting global SaaS, software engineering and technology organizations through periods of rapid growth and transformation.

I have spent my career close to the teams that build the product — advising managers on employee relations and high-risk performance cases, running performance and compensation cycles, and keeping employee lifecycle operations accurate across North America, Europe and APAC. Along the way I have owned end-to-end payroll for a 400-plus employee workforce and led talent reviews for hundreds of engineers and technical specialists.

My approach is practical: give managers the language and the frameworks to handle people decisions themselves, then remove the operational friction underneath them. That means standardized documentation, clean HRIS data, defensible compliance, and processes that still work when the headcount doubles.

Core expertise

Where I create the most value

Four areas that consistently define my work with high-growth technology organizations.

HR Business Partnership

Trusted advisor to managers across Engineering, Product, Go-to-Market and Operations — employee relations, performance management, manager coaching, organizational design and workforce planning.

People Operations & HRIS

Employee lifecycle operations, HRIS administration in ADP, end-to-end payroll for a 400+ employee workforce, data integrity, workforce reporting and audit-ready records.

Compliance & Employee Relations

Multi-state, Canadian and UK employment compliance — California wage and hour, FMLA, CFRA, FEHA, ADA, I-9 and E-Verify — plus 35+ complex investigations led each year.

Process Improvement

SOP development, workflow automation and AI tooling that standardize documentation, reduce manual work and improve execution across Finance, Legal and Talent Acquisition.

Highlight

Bringing AI into People Operations

Certified in Generative AI for HR Professionals (IBM), I apply AI tools and automation to the parts of HR that quietly consume the most time — standardized workflows, documentation and SOPs.

The result is less manual administrative work, more consistent process execution, and an HR function that can spend its attention on managers and employees rather than paperwork.

Selected results

Impact

  1. 01

    Onboarding rebuilt end to end

    Standardized and optimized onboarding operations, cutting manual work by 70% and new-hire ramp time by 25% while improving first-90-day satisfaction, compliance and documentation consistency.

  2. 02

    Retention driven by data, not guesswork

    Built retention strategies from exit interview and engagement data, reducing voluntary turnover by 18% and lifting engagement by 25%.

  3. 03

    A stronger leadership bench

    Directed semiannual talent reviews for 400+ employees across North America and the UK, strengthening the leadership pipeline by 22% and leadership readiness by 20% through succession planning and organizational design.

  4. 04

    An intern program that became the talent pipeline

    Created and led the Intern Development Program, turning a pilot into the company's most effective talent pipeline with a 95% conversion rate to full-time roles — reducing recruiting costs and increasing internal promotions.

  5. 05

    Career architecture at scale

    Standardized 500+ technical and non-technical job descriptions, improving career architecture, workforce planning and talent acquisition effectiveness.

  6. 06

    Managers equipped for hard conversations

    Designed and led practical manager training on communication, feedback and conflict resolution, improving collaboration and reducing interpersonal issues by 35%.

Career

Professional experience

From HR generalist to global business partner across engineering-led organizations.

Dec 2025 — Mar 2026 · Remote

Global Human Resources Business Partner

Aspect Software

Supported People Operations and HR Business Partner activities for Engineering, Product, Customer Success and Go-to-Market teams within a global B2B SaaS organization. Managed employee lifecycle operations across North America, Europe and APAC, advised managers on complex employee relations and high-risk performance cases, and owned cross-functional process improvements spanning Finance, Legal and Talent Acquisition.

  • Global SaaS
  • Employee relations
  • Workforce planning
  • Manager enablement

Jan 2024 — Nov 2025 · Costa Mesa, CA

Senior HR Generalist / HR Business Partner

Mission Critical Electronics

Partner to Operations, Sales, Engineering and GTM leaders across the United States, Canada and the United Kingdom for a 400+ employee population. Owned end-to-end payroll administration through ADP, full-cycle recruitment for Engineering, Operations and GTM roles, performance and compensation cycles, I-9 and E-Verify compliance, and 35+ complex employee relations investigations annually.

  • 400+ employees
  • ADP payroll
  • Full-cycle recruiting
  • Multi-country compliance

Dec 2020 — Jun 2023 · Remote

Human Resources Specialist — Learning & Development

Bosch Global Software Technologies

Supported a global software engineering and digital services organization across the United States, Germany, Mexico and India. Led performance management and talent review cycles for 200+ engineers and technical specialists, redesigned DEI and wellness programs (+15% engagement, +20% inclusivity ratings), and guided change management through COVID-19 restructuring affecting 500+ employees while maintaining 95% workforce stability.

  • Learning & development
  • DEI programs
  • People analytics
  • Change management

Mar 2019 — Nov 2020 · Hybrid

HR Generalist

Bosch Global Software Technologies

Standardized onboarding operations and reduced manual work by 70%, created and led the Intern Development Program with a 95% full-time conversion rate, standardized 500+ job descriptions, and partnered with Engineering and IT leaders on workforce planning, technical recruiting strategy and employee relations.

  • Onboarding design
  • Talent pipeline
  • Recruiting operations
  • Job architecture

Capabilities

Areas of practice

Employee lifecycle

  • Onboarding
  • Offboarding
  • Internal transfers
  • Employee records
  • HR documentation

Compliance

  • Multi-state compliance
  • California employment law
  • FMLA
  • CFRA
  • FEHA
  • ADA
  • I-9 & E-Verify
  • Policy administration
  • Audit readiness

Operations

  • HRIS administration
  • Payroll administration
  • Process improvement
  • SOP development
  • Workforce reporting
  • Cross-functional project management

People programs

  • Performance reviews
  • Talent reviews
  • Employee relations
  • Manager coaching
  • Compensation cycles
  • Employee experience

Systems & tools

  • ADP
  • SAP
  • PayFactors
  • Notion
  • Slack
  • Google Workspace
  • Microsoft 365

Credentials

Education & certifications

Education

  • Bachelor of Human Resources Management

    ITESO — Universidad Jesuita de Guadalajara

Certifications

  • Professional in Human Resources (PHR) HRCI
  • Extraordinary Human Capital Management Specialization University of Michigan
  • Human Resources Analytics UC Irvine
  • Generative AI for Human Resources Professionals IBM

Contact

Let's talk

Open to HR Business Partner and People Operations roles — remote or California based. If you are scaling a technology team and want a people partner who can hold both the strategy and the operations, I would be glad to connect.